02 电话礼仪
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there is a phone call from a customer. sarah is answering the telephone.
有一个顾客打来的电话。莎拉正在接电话。
sarah: hello, this is abcpany. what can i do for you?
莎拉：你好，abc公司。我能为您做些什么？
a: hello, i find yourpany in alibaba, and i want to buy a batch of plane models. which types do you have? what's the price of the model x768?
a：你好，我在阿里巴巴上看到你们的公司，我想买一批飞机模型。你们都有哪些型号？型号是x768的价格是多少呢？
sarah: we have plane models of more than 20 types. and the price is 50 dollars of that model. i'd like to send some details of all the models to you. may i have your email?
莎拉：我们有20多种型号的飞机模型。您提到的那种是50美元。我想发一些关于所有型号的详细资料给你，您能告诉我您的邮箱地址吗？
a: there is no need of that at present. i just want to know the price of that model.
a：现在还不需要。我只是想了解一下那种型号的价格。
sarah: oh, never mind. anyway thanks for your call. goodbye.
莎拉：哦，没关系。不管怎样，感谢您的来电。再见。
a: bye-bye.
a：再见。
notes
1. a batch of （人或物的）一批
2. plane model 飞机模型
3. detail ['di'teil] n. 详细；详情
小贴士
1. nice talking to you.
很高兴跟你通话。
2. i'll be looking forward to hearing from you.
我期盼你的回音。
3. thank you for returning my call.
谢谢你给我回电话。
也可以这样说：
thank you for calling me back.
4. i'd better get off the phone.
我得挂电话了。
5. i won't keep you any longer.
我不耽误你时间了。
6. i'm quite busy at the moment. could you ring back later?
能晚点打来吗？我现在有点忙。
7. say hello to your folks.
请代我向您家人问好。
there is a phone call from a customer. sarah is answering the telephone.
有一个顾客打来的电话。莎拉正在接电话。
sarah: hello, this is abcpany. what can i do for you?
莎拉：你好，abc公司。我能为您做些什么？
a: hello, i find yourpany in alibaba, and i want to buy a batch of plane models. which types do you have? what's the price of the model x768?
a：你好，我在阿里巴巴上看到你们的公司，我想买一批飞机模型。你们都有哪些型号？型号是x768的价格是多少呢？
sarah: we have plane models of more than 20 types. and the price is 50 dollars of that model. i'd like to send some details of all the models to you. may i have your email?
莎拉：我们有20多种型号的飞机模型。您提到的那种是50美元。我想发一些关于所有型号的详细资料给你，您能告诉我您的邮箱地址吗？
a: there is no need of that at present. i just want to know the price of that model.
a：现在还不需要。我只是想了解一下那种型号的价格。
sarah: oh, never mind. anyway thanks for your call. goodbye.
莎拉：哦，没关系。不管怎样，感谢您的来电。再见。
a: bye-bye.
a：再见。
notes
1. a batch of （人或物的）一批
2. plane model 飞机模型
3. detail ['di'teil] n. 详细；详情
小贴士
1. nice talking to you.
很高兴跟你通话。
2. i'll be looking forward to hearing from you.
我期盼你的回音。
3. thank you for returning my call.
谢谢你给我回电话。
也可以这样说：
thank you for calling me back.
4. i'd better get off the phone.
我得挂电话了。
5. i won't keep you any longer.
我不耽误你时间了。
6. i'm quite busy at the moment. could you ring back later?
能晚点打来吗？我现在有点忙。
7. say hello to your folks.
请代我向您家人问好。